A legal battle has emerged in New York, with a law firm suing Delta Air Lines and United Airlines. The lawsuit accuses the airlines of deceiving passengers who paid for window seats but received seats adjacent to a wall. The firm claims that the airlines charged a premium for window seats while failing to provide a window. The plaintiffs, who are represented by the firm, argue that they would not have chosen or paid extra for these seats if they had known they lacked windows. The airlines have yet to respond to the allegations.
Greenbaum & Olbrantz, the law firm involved, disclosed that they were contacted by aggrieved passengers. These individuals feel they were wronged and want to be part of the legal action. The firm’s statement emphasizes that many Americans travel on these airlines, and many prefer window seats, paying extra for the privilege.
The lawsuit details the experience of a New York resident who bought a seat in row 23 on a flight to California. When they reached their seat, they found a wall instead of a window. The passenger claimed that they received no warning about the obstructed view. Although Alaska Airlines and American Airlines also offer seats without windows, they provide customers with information about this during seat selection. The lawsuits assert that United and Delta Airlines were aware of social media complaints about windowless seats and yet continued to charge a premium for these seats.