WhatsApp is a very popular chat app. It currently enjoys a userbase of 1.5 billion active users and the number is only increasing. But as more people join the chat app, the incidents of people misusing the platform is also growing. The company has taken several steps in the last one year to curb the abuse of app but at times these steps can be a little troublesome for users like in this case where the app permanently banned the WhatsApp account of users without looking deeply into the matter.
There are posts shared on Reddit saying that the app banned groups with suspicious names without any prior intimation to the user. All these banned accounts were found to be a member of groups with malicious group titles.
One Reddit user, going by the name Mowe11, posted on the discussion website about the ban saying that he faced a permanent ban from WhatsApp because one person changed the university’s name group to an abusive name. Later in the day, the entire group including him was banned from the platform. Upon reaching the WhatsApp contact support, all of them received an automatic response saying that they had violated the company’s rules.
Another Reddit user etrec89 along with a group of about 50 persons was permanently banned because somebody in the group changed the name of the group using a malicious name. Although this changed lasted for not more than 1 minute, the entire group was banned.
FranciscoAlfaro, another Reddit user wrote that he was in a school group with around 100 people wherein all of them were banned. He said that he was banned when he didn’t see or respond to any of the messages shared in that group.