Persistent issues with call drops and sluggish internet connections plague many users. Social media platforms are filled with user grievances about dropped calls and frustratingly slow internet speeds. A solution is in sight, with the possibility of resolving these problems in the near future.
The Department of Telecommunications (DOT) is taking steps to reinforce the rules concerning the quality of telecom services. The DOT has sought input from all telecom providers. Increased telecom service coverage has coincided with a rise in user complaints, including concerns about slow internet and frequent call drops.
The government has decided to strengthen its quality guidelines to address these consumer frustrations. Furthermore, the quality parameters for services will be determined on a state-by-state basis. Telecom companies will be required to meet these quality standards without exception.