Apple is transforming the shopping experience by introducing a ‘Shop with a Specialist over Video’ service. This new service enables customers to purchase products directly from Apple specialists via live video. Customers can learn about product features, trade-in options, and financing plans through these video calls. This initiative is accessible via a one-way secure video call with trained Apple experts. Following the U.S., India is the second nation to launch this service, operating from 10 AM to 7 PM, Monday through Friday. To access the service, visit the Apple Store Online, find the ‘Need a Shopping Help’ option, and select ‘Ask a Specialist’ to connect.
