Swiggy, Zomato Search Clarification on Bike-Taxi Ban Order From Delhi Authorities

Meals supply apps Swiggy and Zomato have complained to the Delhi authorities in opposition to challans being issued to their two-wheeler riders within the identify of a ban on bike taxi companies within the nationwide capital.

The meals supply platforms have additionally sought clarification from the federal government on the directive whereas claiming that there was misinterpretation of the discover because the ban is relevant on bike taxi service suppliers.

Swiggy in a letter to the federal government has mentioned that meals supply riders are being fined as much as Rs. 15,000 within the garb of the ban on bike taxi companies.

“The latest adjustments in laws on bike taxi companies in Delhi have brought about confusion and disruption to meals/fast commerce supply aggregators. Our supply executives are being wrongly issued challans regardless of the notification being relevant solely to bike taxi service suppliers,” a Swiggy spokesperson informed PTI.

He mentioned some of the challans issued to supply executives are in extra of Rs. 15,000.

“This has understandably created concern and apprehension amongst our supply executives, who’re essential in guaranteeing that our prospects obtain their orders on time.

“We proceed to work intently with the authorities to hunt readability on the federal government’s directive. Guaranteeing that our supply executives can function easily and serve our prospects with none interruptions is our high precedence,” the spokesperson mentioned.

Whereas looking for a clarification on the matter, Zomato in a letter to the Delhi authorities’s transport division has mentioned that the notification has been misinterpreted by RTO officers.

Dinker Vashisht, Group Vice President — Public Coverage, Regulatory and Sustainability of the web meals supply platform, mentioned, “The mentioned instructions have been misinterpreted by Regional Transport Workplace (RTO) officers, who’ve began issuing challans to supply companions who’ve been working for last-mile supply aggregators comparable to meals supply aggregators and e-commerce operators.” “This has led to a disruption of companies, and confusion among the many supply companions, who at the moment are apprehensive ofproviding their service with a concern of being penalised and harassed whereas on obligation,” he added, looking for pressing intervention within the matter.

When contacted, a Zomato spokesperson mentioned, “Whereas the discover is just for passenger autos, there’s some misinterpretation on the bottom”.

The Delhi transport division final month cautioned bike taxis in opposition to plying on the roads of Delhi, warning that it was a violation of the Motor Autos Act, 1988, that may make aggregators answerable for a positive of Rs. 1 lakh.

The use of two-wheelers for business functions is in violation of the Motor Autos Act, 1988. The primary offence may result in a positive of Rs 5,000 whereas a second offence may incur a Rs. 10,000 positive and imprisonment of as much as a yr, the division mentioned in a public discover.

The motive force can even lose their licence for 3 months below the circumstances.

The discover mentioned some app-based corporations are portraying themselves as aggregators in violation of the 1988 act. This might be punishable with a positive of Rs. 1 lakh. 

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