A flight operated by Air India, part of the Tata Group, was canceled on August 16th, impacting travelers scheduled to fly from Milan to Delhi. The cancellation was triggered by the discovery of a maintenance problem detected shortly before departure. The airline is working to provide alternative travel solutions to ensure passengers reach their destinations. Flight AI138, which was to depart from Milan for Delhi, was canceled because of a maintenance issue that was found during the pushback phase. Pushback involves the procedure of moving the aircraft away from its parking area at the airport. This maneuver is essential for the ground crew to guide the plane away from the gate safely and efficiently. Passengers affected by the cancellation received immediate support from Air India’s ground team in Milan, including hotel stays and the option to either cancel their tickets for a full refund or reschedule their flights. Air India has apologized for any disruption caused by the cancellation, reiterating its commitment to the safety and well-being of both passengers and crew, which is paramount.
