Quick resolution of villagers’ problems in Vishnu’s good governance
Good Governance Express chariot delivering government services door-to-door
Innovative initiative being taken by Raipur District Administration regarding good governance
Raipur, August 26, 2025/ An innovative and exemplary initiative named “Good Governance Express” has been started by the Raipur District Administration under the direction of the Chief Minister to bring the schemes and services of the government closer to the people, which has been established as a model for the quick resolution of public problems. It was launched on May 29 by Chief Minister Shri Vishnu Dev Sai at a solution camp organized in village Bhainsa under the Good Governance Festival. Through this initiative started under the guidance of Collector Dr. Gaurav Singh, thousands of villagers have started getting the benefit of more than two dozen services of the government with ease.
Villagers said that now they are getting facilities near their homes
It was a moment of joy for Shri Uttam Sahu, a youth of Gram Panchayat Sankari, when he got a learning license sitting at home, which he got from the Good Governance chariot that came to his village. Uttam says that when other members of his family made a license, they had to go outside the village and it also took time, now a few days ago, the Kotwar announced in the village and he got information about the arrival of the Good Governance chariot. I applied there. The process was completed and I got the license. Shri Rajesh Kumar Yadav, a resident of Sankara, is also very happy that his ration card has been made, for which he did not have to go to the Panchayat office again and again. He applied in the Good Governance chariot, and after the process was completed, the ration card was made. Uttam and Rajesh, expressing their gratitude to Chief Minister Shri Vishnu Dev Sai, say that now the district administration Raipur is providing government services near their homes, for which they had to take time out and go separately, many times they had to go again if the documents were incomplete.
Quick resolution of more than 67 thousand applications
So far, a total of 75,864 applications have been received through the Good Governance Express, out of which 67,788 applications have been resolved quickly. Action is also being taken on the remaining pending applications on priority. Through the Good Governance Express, so far 15,741 applicants have been provided with income certificates, 5741 with caste certificates, 4273 with residence certificates, 7536 with Ayushman Bharat cards, 6014 with ration cards, 8269 with driving licenses, 1306 with Kisan Credit cards, 2051 with MGNREGA job cards, 577 with birth certificates, 50 with death certificates, 4093 laborers with labor cards, 5070 people with Aadhaar cards, 883 with Kisan books, 814 eligible applicants with pensions, 1346 HSRPs, along with women and child development, police, housing, etc. A large number of people are also benefiting from other schemes.
A ‘one-stop camp’ is being held in the village itself
Information is issued three days before the Good Governance Express reaches any village. Patwari, Panchayat Secretary, Health Team, Anganwadi worker, employees making Aadhaar and Ayushman cards and officers of the District Administration are present on the spot. In this way, a small ‘one-stop camp’ is prepared in the village itself.
First phase – complete, now Good Governance Express in the second phase
Looking at the positive results of the state-wide Good Governance Festival-2025, the District Administration Raipur started the Good Governance Express on the same pattern, with the objective of resolving the problems and applications of the government staff together by reaching the villages. The first phase of the Good Governance Express started from the villages of Abhanpur, Arang, Dharsiwa and Tilda development blocks. Problems and applications were resolved expeditiously through the Good Governance Express in more than 300 gram panchayats of the four development blocks and in 17 wards of Nagar Panchayat Arang.
After the success of the first phase, the District Administration has now started its second phase as well, which includes the rural areas of Abhanpur, Dharsiwa and Tilda blocks, where the Good Governance Express is reaching on the scheduled dates. Along with the Good Governance Express, the field staff of various departments is resolving the problems and applications of the people by reaching the villages.
Big change at a nominal expense
Collector Dr. Gaurav Kumar Singh said that to give shape to the idea of operating the Good Governance Express for the quick resolution of public problems, four condemned ambulances were repaired by the District Administration and converted into Good Governance Express. These mobile service vans prepared at a nominal expense have paved a new path of good governance in the rural areas. The success of the Good Governance Express of Raipur district is actually an exemplary model in the direction of the government-administration’s will, innovation and delivering the benefits of the government’s public welfare schemes to the last person.