A dramatic incident involving a Mahindra Thar in Delhi has captured widespread attention. A video shows a woman driving the newly purchased vehicle off the first floor of a showroom. The car flipped, airbags deployed, and shockwaves rippled through the scene. The Thar, costing 27 lakh rupees, was damaged on the day of its delivery, transforming a moment of joy into one of distress. The central query now focuses on the method of damage compensation, and whether an insurance claim will be successful.
The incident unfolded at a Mahindra showroom in Delhi’s Nirman Vihar. The woman was there to collect her new Thar. After the customary blessings and rituals on the first floor, the car was set in motion. However, the driver lost control, leading to the vehicle crashing through the showroom’s glass and plummeting to the ground. The Thar overturned, yet the deployed airbags and swift action saved the occupants. The accident left the new Thar in a severely damaged state.
A common concern following the incident is whether the woman is entitled to insurance coverage for the damage. In most cases, the showroom arranges insurance for new cars before delivery. The customer typically covers this expense. Therefore, the insurance policy technically activates at the moment of delivery.
Given the circumstances, the woman may be able to file an insurance claim. However, the insurance company will conduct an investigation into the incident to differentiate between an accident and negligence. As the event involved loss of control with the potential for significant harm, it would likely be treated as an accidental case. In such instances, the insurance company covers the repair costs, with the policyholder responsible for a deductible.
The standard procedure after a car accident involves immediate notification to the insurance provider. The company will then dispatch a surveyor to evaluate the extent of the damage at the scene, after which the car will be directed to an approved service center for repair.