Google’s influence extends beyond personal use, now impacting insurance claims. Insurance companies are increasingly using Google services to verify claims, leading to claim rejections based on location data. The core issue revolves around the verification of a patient’s location during hospitalization. Claims are now scrutinized based on whether a patient’s Google location aligns with the hospital’s location during the treatment period.
This practice raises significant concerns, as demonstrated by Vallabh Motka’s case, where his claim was rejected due to a mismatch between his Google timeline location and the hospital’s location. This has sparked debates on the legality and ethical implications of insurance companies accessing and utilizing personal digital data, particularly Google location data, to validate claims. Experts are weighing in on the extent to which insurance providers can legally leverage such data.